Visiting your office in the
morning and find no access to the printer as it is offline could be the worst
experience you ever have.
And when you get to see that
other hardware and machine is accessible over the network then you might be
shattered.
Are you feeling dump in the
down!!
No worries!!! As you always
get a solution sooner or later.
Before you go for any
solution, take a deep breath and perform the following method in order to get
your printer back online.
·
Switch
the printer off as there might a fault in the network itself. Resetting the HP
printer could be the first step to turn your printer online.
·
You
can also check if the cables from computer to the printer are connected
properly and secure. If you find the
cable disconnected, connect it properly.
·
HP
printers generally run on both color and black ink or toner cartridges. So
check if it got finished or installed in appropriately.
·
You
can also check for paper clips, sticky label, torn paper, and another
item. Sometime they might be the reason
behind HP printer get jammed.
·
IP
address could be also a reason behind offline Printer
·
You
can also set the printer as your default printer. You can do this following
below given steps
1.
Go
Start menu
2.
Click
Control Panel
3.
Select
Printer and other Hardware
4.
Go
to Pick a Task and select View Installed Printers or Fax Printers
5.
Select
printer which is offline
6.
Click
on Set Printer as Default
However, if you are running
Windows, then it may enable SNMP support for networked printers. Hence the
window is not able to get a response to a SNMP message and thereby assuming the
printer is offline.
SNMP is meant for Simple
Network Management Protocol and it is the method of getting information from
network devices such as printers, routers, and servers.
HP printers generally execute
SNMP, by responding to SNMP queries with information. However, Printers
sometimes don’t respond and thus encountering Printer is offline. You can fix
this by given below steps:
1.
Click
on the printer in the Printers window
2.
Select
the Ports tab
3.
Select
configure Port
4.
Untick
SNMP Status Enable at checkbox
5.
You
get your printer online
Well, you need to log in as
an administrator in order to change the SNMP status. Now if you find that this
method is temporary because it keeps going offline again and again then edit
the registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
and adding a new DWORD called SNMPLegacy with the value 1 and restarting may
solve it (thanks Coxy)
You can also set SNMP group
name to public to fix the issue.
Well if you have tried
everything but can’t make it on your own then don’t worry!! You still have a
point to redeem yourself by contacting experts through HP Printer support phone number. You any
problem regarding printer will get fixed in no time.
